Privacy Policy

Last updated: September 7, 2025

Introduction

At Track Finance, we are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial tracking platform.

By using Track Finance, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Personal Information

  • Name, email address, and contact information
  • Account credentials and authentication data
  • Profile information and preferences
  • Communication records and support interactions

Financial Information

  • Account balances and transaction history
  • Investment portfolio data
  • Insurance policy information
  • Financial goals and planning data
  • Asset and liability information

Technical Information

  • Device information and IP addresses
  • Browser type and version
  • Usage patterns and analytics data
  • Cookies and similar tracking technologies

How We Use Your Information

  • Provide and maintain our financial tracking services
  • Process transactions and manage your account
  • Generate insights and personalized recommendations
  • Send important notifications and alerts
  • Improve our platform and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Provide customer support and respond to inquiries

Data Security

We implement industry-standard security measures to protect your information:

  • 256-bit encryption for data in transit and at rest
  • Multi-factor authentication and secure login procedures
  • Regular security audits and vulnerability assessments
  • Access controls and employee training
  • Compliance with SOC 2 and other security standards

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in operating our platform
  • In connection with a business transfer or merger

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your information
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent at any time

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

We also use Google Analytics to understand how users interact with our platform. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@track-finance.com